High tech companies promote innovation, technology change and market positioning resulting in business change across multiple industries. Collaboration, knowledge, and fast time-to-market are keys to your success. In order to stand strong in market expansions and downturns, companies must leverage data about its customers, partners, products, and competitors. Whether you chose to do this in a cloud computing environment, with an on-premise solution, or in a hybrid model, Bluestone can help you architect your systems, enhance global sales performance, and improve service levels so you can respond more effectively to market conditions.
Salesforce.com – Sales Cloud
Sales Cloud promotes a quick time to market and lower development cost solution while promoting best practices. We work side by side with our clients throughout the Marketing, Web to Lead, Lead to Close, and Quote to Cash Process to leverage industry best practices while promoting business change.
ERP, CRM and Marketing Tool Integration
We work with clients to ensure that your bi-directional leads flow between sales and marketing. Your quote to cash process synchronizes orders, pricebooks, products, shipping invoice and returns by updating your Salesforce.com account so that you can share information across your enterprise. We leverage technologies such as Web Services, Informatica, Data Loader and Force.com to convert and integrate your transaction data.
Salesforce.com – Service Cloud Support
Support is a cornerstone service that enhances the long term relationship between service companies and clients. Sales Cloud is a platform that promotes online communities, social networks, partner communications, and online search that enable your team to converse quickly and ultimately improve the customer experience. Salesforce1 platform supports this movement while enabling customization and seamless integration to your on-premise enterprise applications.
High tech companies deal with complex, evolving software revenue recognition guidelines, and a disconnected quote to cash process, to complex subscription billing and renewal challenges. Bluestone provides solutions with real time integration between Salesforce Account, Opportunity Management and Contract Management objects with both Cloud Based and on-premise Financial Management Systems to streamline the process and share accounting information with the Sales team. Clients can take advantage of providing system financial management information such as order shipment, Invoicing and payment history to Sales Execs for review within Sales Cloud.